Frankies review by Janet.N
i was disappointed with the service at this restarant, with such good names to it,
firstly i booked in december for the end of january,only not to get my emailed pack sent to me so i printed it off the one from the website.then had to go in after work to rebook a table for 16/17. with my revised menu. told that that would not be a problem,turned up to the restarant and was sat at the back of the resterant with four round tables pushed into a corner, even though they had 2 other larger tables
(given to later arrivals). i introduced myself and when drinks orders were taken i was missed out completely,and the same for my dinner order i had to call my waiter back to the table.everyone got their own drinks from the bar after the first drinks order,i ordered a bottle of wine so that i did not have to keep getting in and out of the middle of the four tables ,because it would mean at least 4 of my guest would have to move so that i could get out, at no point was i told that all meals would be cooked medium, till it was too late,this upset a few diners.but apart from that the food was ok but the service lacking so we did not pay the full service charge. as after all it is optional after all
Friday, March 14, 2008
Overall rating 
Food 8 | Service 3 | Atmosphere 9 | Value for money 10
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