The Cinnamon Club review by Fiona
I wouldn't recommend The Cinnamon Club to anybody. The service was so awful it was laughable. We were sat at our table at 9.30pm and it then took us half an hour to get the attention of a waiter. We ordered half a bottle of red wine and half a bottle of white. The red arrived and the waiter proceeded to spill rather a lot of it on the table. A slightly more competent waitress came over and offered to move us to a table without red wine all over the tablecloth. We then waited another 20 minutes before being told that there was only one half bottle of white wine priced at £37. Apparantly all the slightly more reasonable half bottles (priced at between £20 and £30) were not available. I declined and asked for a glass in order to share the red we had on the table. A glass never did arrive so I had to get up and find one myself.
I asked the waiter to talk me through the menu so I could choose a dish which wasn't too spicy. He wasn't able to do so (I assume because of his lack of knowledge of the menu rather than his lack of English). Finally the waitress from before came over to help. When we had ordered our food, it arrived very quickly (rather too quickly) - the starter then the main almost immediately.
Then began the hassle of trying to get the bill. Basically, we were in the restaurant for 1 1/2 hours of which the first half an hour was spent waiting to order, the second half an hour included us ordering and eating all our food!, and the third half an hour waiting for the bill.
The food was fine but given the prices (£26 for a main), so it should be. We asked for the 12.5% service charge to be removed as the service was truly the most shocking I have ever encountered.
Forget the Cinnamon Club and try Chutney Mary instead if you want decent Indian food with service to match.
Friday, March 28, 2008
Overall rating 
Food 7 | Service 0 | Atmosphere 0 | Value for money 0
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