Shanghai Blues review by Belinda

We booked this restaurant for a hen night and were a group of 9. The restaurant entrance and decor is very grand and smart, though the inside lighting is very dark.

When we arrived we gave the name we booked our table under and were directed to a bar area and given menus, after a while we asked about our table... they had not realised we had booked (even though we said this when we arrived). We were then taken to our table and were very disappointed to be sat in a small, dark and dingy room that was like a conference room, it did not have any of the ambiance or decor that the main restaurant had, we felt like we were being hid away because we were a large group.

We opted for the set menu which was around £38 a head. The portions were very small, on the starters there was literally 1 portion per person, for example 1 spring roll per person. The food was of nice quality, but for the price was not worth it and most of us left feeling hungry.

The drinks were absolutely extortionately priced, £36 for a bottle of Pinot wine. We also noticed that they kept topping up glasses with mineral water even though we had not asked for this, we requested we did not want water and was told we would be charged for what had already been consumed, only tap water was free.

When the bill came we were all pretty reluctant to be paying the £63 each that it worked out to be, and we all agreed that it was over priced for what we had. The service charge was listed as 12.5% discretionary. We told our waitress we did not want to pay the discretionary 12.5% (another £65) and asked her to remove this and we would leave our own tip. We were told it was restaurant rules that we had to pay it and if we didn’t it came out of her wages. We highlighted the definition of discretionary and she reluctantly removed it from our bill.

Over all, was disappointed with the restaurant, price and food. If I was to eat here again it would be as a couple only and I would not drink alcohol or have them pour me glasses of water I didn't ask for.

Thursday, July 03, 2008

Overall rating 4 stars
Food 4 | Service 4 | Atmosphere 3 | Value for money 4

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