Jawani Restaurant and Bar review by Trish
How on earth did this restaurant get an average rating of 9? As one of the previous reviewers suggested it must be the restaurant owners.
I have never tasted Thai food as bad as this in my life (no exaggeration). I like to eat Thai food at least once every 2 weeks and I was extremely disappointed with the food and level of service I received.
1) Service - I feel extremely sorry for staff at this place because they tried to be helpful, but the manager should go and take a course in basic customer service. The manager took our food orders, and then took the next tables order and so on, so it was probably 15 min before the kitchen received our order. The other table waited 30 min for their starters to be bought out (the restaurant wasn't very busy). Then the manager said they were about to start making the main courses?????? Can the kitchen only cope with 1 course at a time? She began to state all meals are freshly prepared blah blah and will be another 20 min. We were thinking I hope it will be worth the wait.
2) Food - We ordered typical dishes... Massaman and Penang curries. 35 minutes later… All I can say is the chef must be having a bad day because there was so much salt in the curries we could not eat it. Not only this, I found strips of newspaper (yes newspaper) in my Massaman curry. The Penang suffered from an oil slick to challenge any that have occurred in the Atlantic. The layer of oil must have been at least an inch thick.
We received no apology from the manager, she was obviously having a “bad day” and her general attitude suggested it was our fault for eating at this place. We didn’t pay for the curry with the strips of newspaper and I hope this was a temporary chef working on Friday; otherwise this place will surely go out of business.
Monday, November 07, 2005
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