Yatra review by Anon
Do NOT book this restaurant if you are trying to organise a group dinner. I had a shocking experience from start to finish. I initially booked 6 weeks before the intended date. After initially being told that we would receive 25% off the food bill and free entry into the club downstairs for all party members (usually £10), I called the restaurant the week before to increase numbers slightly. At this stage I was told that we would not be getting either and that the manager who I had agreed this with had made a mistake and been sacked. After much arguing, they agreed to 25% off the food bill. Four days before the dinner, I got a copy of their terms and conditions through which included:
-Any cancellations 48 hours before - £10 per head.
-Any no shows – full price of £31.50 to be charged.
Not good when you have to put your credit card down and sign to all these conditions.
It was very cheeky for the fact that they sent these terms and conditions four days before, when it was too late to cancel the booking and schedule another venue, instead of 6 weeks previously at the time of the initial booking. I would never have booked there if I had been made aware of these conditions initially.
Then got a call on the day, having already given credit card details, to ask if we were still coming as they weren’t sure!
Restaurant was empty when we got there (Friday night), 2 for 1 happy hour was shaky to say the least. Mistakes galore on the bill e.g. a cocktail was off and was sent back; charged for both drinks. Happy hour drinks charged individually. Shoddy service. Small portions. Expensive. Average food. One credit card machine for the whole group for which we had to take each of the cards to them. Ended up like being in a third-world back street shop with the waiters trying to count a pile of money in the middle of the restaurant. Never again!!!
Thursday, June 22, 2006
Overall rating 
Food 4 | Service 2 | Atmosphere 2 | Value for money 2
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