Zizzi review by Alan Ingham

I'm going to talk about the service in this review. Something has gone badly wrong at this restaurant.

For a start, I would appreciate it if the staff could wear something other than jeans when on duty. I had trouble identifying them among the customers.

Secondly, it would be nice if some of them could be around when you needed them - like when paying the bill. Here I kid you not. I actually had to phone them from my table to ask them for the bill!

I spoke with the manageress prior to leaving. She was surprised that I'd made this phone call, but not fazed in any way. I know if I were in her position, I'd be surely embarrassed. She did not offer to put things right, although she had ample opportunity.

Not sure why I left a tip.

Wednesday, September 20, 2006

Overall rating 4 stars
Food 6 | Service 1 | Atmosphere 4 | Value for money 5

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