Readers Reviews We Can't Print
There are sometimes reviews that we just can't print through fear of legal action, but here are a selection with all the offending names removed!
your comments
i have absolutly no clue as to why people say good things about this place.
extremley bad serviceand very bland food. atmosphere was very poor too as everyone was sat waiting for service.
i was very much looking forward to bringing 2 good friends to the restaurant . i booked a table for 9pm, we arrived 10 mins early and were turned away and asked to come back at 9pm, understandably the place was full but we did notice that no one in the entire room had meals infront of them.
we were seated when we came back at 9pm.
the waitress gave us our menus and left. she returned 5 mins later to take our drinks and food order.
20 mins later i asked for the drinks which had not arrived yet.
10 minutes later she brought the drinks.
30 mins later the starters arrived.
the empty plates were left on the table for a good 20 minutes.
50 minutes passed and then i enquired when the main courses would come?.... what was your order she asked....???
this was now becoming a bit of a joke.
having read the reviews online regarding the restaurant i recommended it to my friends, i was quickly realising that it had been a big mistake.
the waitress said she would check on the main courses, she did no bother to come back to say how long they would be....a further 15 mins of waiting and then 1 of the 3 meals arrived. 5 mins later the 2nd arrived, then she brought cutlery for them to eat it with, i then waited another 10 minutes for my main to arrive. by the time it came my friends had finished their meals... initailly when ordering i had ordered a side of potatoes which did not arrive. it was also not on the bill so she had obviously missed it in the ordering to the kitchen.
the waitresses had no finesse, were somewhat shy and had no knowledge of the menu or drinks. one friend asked for a coffee and she had no idea what coffee it was or what types of milk were serbed with it.
as previously said we all left very, very dissapointed
Saturday, July 19, 2008
I would not recommend this restaurant to my worst enemy! I have never met such unhelpful surly waiters before! Unbelievably rude! I like seafood but the ‘big boss seafood selection’ was disgusting. What on earth possesses a restaurant to serve a seafood selection in a white bland sauce in their shells (prawns and mussels) - it is impossible to eat, especially when you are not given a finger bowl!!!!! I was so disappointed with the evening that I asked for the discretionary service charge to be removed - something I have never done in my life, but felt so strongly that the staff/food did not warrant it!!!! The owner(s) should be ashamed of themselves! I will never go back there!!!!
Friday, July 18, 2008
fodd wass discuting do go the food was cold and i found some salva iin my food
Wednesday, June 25, 2008
We enjoyed a nice meal until a mouse appeared on the restaurant floor. we told the waiter and he didnt care. we raised the issue again and his excuse was that the restaurant was near the tube and that the door was open. what the??
Saturday, June 21, 2008
Went to this place, was good food but had some trouble with the service. They gave us papadums without us ordering them so we assumed it was complementary but they charged us. Then we asked for some leftovers to be packed and forgot it on the table, went back to get it and saw the waiter picking it out the bin who looked at the manager who agreed it was ok to give it to us from the bin!! We asked for fresh food and the manager was rude to us....he said the food was in the bag and hasnt touched the bin....I would have just left if they had just said sorry we put it in the bin....but to actually remove it from the bin and then give it to us?!
Sunday, June 15, 2008
we went there to celebrate my sons 18th birthday as we were about to start out first course a mouse fell from the netting hanging in the basement which hit my brothers head and landed on the table dying from mouse poison. you can imagine we left the manager used my sons birthday card to flick the mouse on to the floor to stop the commotion. never been back since, just left without payin the bill. hope they have their mouse problem under control now as it wasnt a very nice experience. my sons 18th was ruined with no compensation offered and ended up eating a sandwich from a petrol station as it was 12 at night. THIS IS NOT A JOKE!
Tuesday, June 10, 2008
I visited this bar a few weeks back and had a fantastic evening, great service, great location and great atmosphere.
I liked it so much that I returned last week with my brother-in-law to be, all I can say is that I will never return again!.
I had gone to the toilet and seen two men looking very suspect, believing them to be dabling in illegal substances I thought I would do the right thing and inform the staff at the bar. The member of staff was very quick to react, only to be stopped from doing anything by a person I believe to have been the manager on duty. The "manager" then went and sat with the men in question when they emerged from the toilet and drank with them...... we where then constantly stared at until the point that we felt we shoudl leave before any trouble errupted.
I can not say for sure whether the men were up to no good or whether the "manager" was a friend of theirs. All I know is the entire situation was very suspect. I will never drink there again, which is a shame as the venue and the service are fantastic.
Tuesday, June 10, 2008
I had an AWFUL experience there and will never be going back.
Having ordered the (delicious) rigatoni, I discovered a _cooked_ coackroach about 2/3 of the way through my meal. Needless to say it put me off eating the rest of it.
Even more appalling was the management's reaction who almost shrugged it off and thought that simply deducting the price of that dish off the bill was enough of an apology.
Truly gross.
Tuesday, June 03, 2008
Avoid!
Food Poisoning followed a poor meal with poor service.
I had oysters, which at the time tasted ok, followed by swordfish that must have been defrosted, as it was tough and tasteless.
I am going to demand my money back; I suggest you don't risk your money or 12 hours of gut-wrenching pain!
Saturday, May 31, 2008
Went there with a friend on Tuesday night.
The food was good, (apart from the bread that was chewy, my stuffed aubergine was nice, and came with rice and salad).
After eating our meal, while waiting for the waiter to bring the menu so we could choose dessert, we found a little cockroach happily walking on our table!!
Called the waiter who removed it using my serviette, he said "sorry".
No apology from a manager, which i think is very poor management.
Of course we didn't order a dessert, got the bill, no discount at all.
I know cockroaches are a plague and I hope they are doing something about it, but felt inappropriate from the management to pretend that was something "quite normal" that didn't require an apology.
Will NEVER come back!!
Saturday, May 31, 2008
