All reader reviews by Anonymous

Jom Makan

Went there a few times and enjoyed the Mee Bandung soup with the poached egg in it. It was really nice and spicy. Reminded me of a fast food cafe. Service was OK, at least you can eat your food in peace! Would only go if they had special offers though.

Saturday, April 25, 2009
Overall rating
Food 7 | Service 4 | Atmosphere 6 | Value for money 10

Joy King Lau

I have been going to JKL for the past 5 years, taken friends there and it is a family favourite. You get excellent quality dim sum with super efficient service. Although service is fast you do not feel rushed to finish your food. The price is very reasonable and even considered 'cheap' when we took our English friends there. You do get the sense that the waiters are there to serve customers, so thats a bonus. The atmosphere is not cramped, despite alot of table turning. I always leave very full and not out of pocket.

Friday, April 24, 2009
Overall rating
Food 10 | Service 10 | Atmosphere 10 | Value for money 10

maze

Went to Maze for my birthday with my partner. Beforehand I was somewhat apprehensive as I heard that the portions were small. however as soon as we arrived we were promptly seated in the round section, it was relaxing and had a modern atmosphere. The waiters/waitresses were amazing. I only had to look at them and they came. They also refreshingly remembered who ordered what dishes and placed them accordingly on the table. The food was out of this world- every mouthful was full of flavour. I loved the BLT and quail breast with poached egg. The sorbets were yummy and the chocolates at the end were so delicious. The wine was expertly chosen and the waiter explained all the dishes. As a result, I now compare all resturants to Maze in terms of service anc food. We left feeling content and full, but not bloated. I felt amazing and had a happy experience, which is seldom experienced in other expensive resturants.

Tuesday, April 21, 2009
Overall rating
Food 9 | Service 9 | Atmosphere 10 | Value for money 9

Awana

I decided to go to Awana as it was my father's 65th birthday. I also ordered a birthday cake for my father’s 65th birthday by email. This was not acknowledged by any of the staff. When we first arrived we were early and sat at the bar. We were then promptly seated right at the front entrance. This table was in a poor location as people and the waiters/waitress were constantly walking past our table. Furthermore it was extremely cramped as people were continuously brushing past me and the waiters were always touching me when walking past.

On the whole the food was fine; however the seafood batter was too oily and had not been drained properly. The ayam berisi – chicken with prawn was a strange combination and did not seem to work. The stuffed prawns inside the chicken were overcooked.

I was extremely unhappy with the service and atmosphere. I could not enjoy my food as the waiters/waitresses were constantly brushing past me and touching me. I felt that we had the worst table. The service was also rushed and somewhat clumsy, as plates and cutlery were dropped near us. I felt that I could not celebrate my father’s birthday in that sort of atmosphere. I do realise that Saturday is a busy day – but when people are within touching distance of you whilst eating it is very unpleasant.

At the end of the meal, the waitress asked me if I enjoyed myself and was surprised when I said I was not happy at all. She quickly processed our bill and did not ask me why I was unhappy. I felt that this was not appropriate and did not demonstrate good customer service at all. We paid £140 for three people, which seemed excessive for the level of customer service. The website markets Awana as a fine dining experience. If I had wanted good food and inattentive customer service I would have gone to Chinatown instead. Oh well, at least I got my service charge money back.

Saturday, April 18, 2009
Overall rating
Food 7 | Service 4 | Atmosphere 3 | Value for money 3