All reader reviews by sil

Floridita

Last Saturday I went to Floridita to celebrate my friend's wife birthday, I really thought we were going to have a great night and dance till late. However, the night was cut short when we encountered, what I could describe as appalling service and shocking attitude from the staff. Once we finished diner, we asked the waiter if we could move to the front area near the dance floor (there were some empty tables). He came back saying that we could only move if we bought a bottle of champagne or one of their luxurious bottled drinks! We were surprised to hear that since we had already spent a lot for dinner and paid £6 per head on top for the live band.

Anyway, we moved to the bar area instead where we asked for some drinks. When we got our drinks, my friend's mojito was full of ice and a tiny bit of rum/soda. We brought this up to the attention of the waiter who completely ignored us. My friend mentioned this again to the girl at the front desk who in return told my friend off. She was patronising and challenged us to either stay or go, if we were not happy. It was really embarrassing, needless to say we left very disappointed.

There are many other places in London where you can have a really good night out. Personally, I would not recommend Floridita to anyone, I went there not only to eat but also drink a mojito or two and dance salsa. Unfortunately, I did not do either and experienced very poor customer service.

Saturday, April 18, 2009
Overall rating
Food 1 | Service 0 | Atmosphere 2 | Value for money 0