All reader reviews by schaff

Bleeding Heart (Restaurant)

Went last night for an anniversary dinner. Very nice ambience for a romantic dinner, but very poor in most other respects:

- very slow service: we ordered dessert and after 40 mins it had not come, we asked for the bill, which fortunately excluded the dessert, paid and left - nobody seemed to notice

- very poor service: we chateau briande, when it came it was served so fast from the platter to plate than vegetables fell on the floor, and the 'jenga' arrangement of chips fell apart, waiter carried on as if nothing had happened

- arrogant: we wanted ketchup and mayonnaise for the chips, they didnt have in the restaurant so told us they were going to get some from the bar, it never came; also, we ordered the chateau briande medium rare, it came rare, if I'm paying £50 I want it done the way I ordered, not the way a frenchman likes it

Given all that, very overpriced. Perhaps the french / local undiscerning businessmen on expenses / show-offs put up with this, but I'm not interested in pretence - I want good food, reasonably priced and served promptly, not here.

Tuesday, October 12, 2010
Overall rating
Food 6 | Service 2 | Atmosphere 9 | Value for money 7