All reader reviews by Adam

Rotunda

I work in Kings Place - this should if they did their job be my favourite place. I can forgive anywhere once, but we now have 3 occasions separated by at least a month each to complain about the Rotunda. All the bad experience revolve about the same type of problem, so this is what happened today.

Location - superb. Staff - rude. Prices - rip off (for what you get)

Today - being in real need of food (missed breakfast, and dinner last night was a bit nouvelle).

Entered Rotunda, no queue (great) - I saw a large board offering fish, chip and peas for £12.20 - I was hungry - so asked the barman for the same. He responded with you get that in the restaurant, what would you like to drink? I ordered my drink, expecting it to be transferred onto the food tab. No that was not possible - I had to pay separately, which I did. The barman said go and sit in the restaurant, which I did.... and sat for at least 5 minutes at the smallest table (there was only 1 of me). After the said 5 minutes I was asked why I was sitting there “the table is reserved" (no sign on the table), and loads of other tables that were empty. I was told, "I could sit at the bar". When I had asked earlier to sit at the bar, I was told to sit at the restaurant.

Do I want to pay with the drink over £15 for fish and chips? Be ordered from one bit of the restaurant to the other? and the food probably comes out of a freezer anyway. No - I walked out.

Despite working in the building, I will NOT BE RETURNING. There are loads of places in the neighbourhood that are friendly, give service and treat customers as customers - not as an inconvenience.

Friday, October 09, 2009
Overall rating
Food 0 | Service 0 | Atmosphere 1 | Value for money 0