All reader reviews by Happygit
After a year and a half away and a vow never ever to return me and the wife went for it and had a meal at the Headley.
I can honestly say it was a totally different experience. to our previous visit.
Upon entering we were asked if we wished a drink at the bar or at our table, we opted for a table and were shown very courtiously to our table and asked for drinks there. All very polite and very professional. Immediatly I was put at ease, but it was early days.
However, throughout the evening nothing changed, the staff were superb and gratefully the food has not changed, in fact I personally felt it was better, though this could be due to the new young head chef they had in there compared to the time I prevously visited.
The evening ended with us sitting on the brown leather couches having coffees and chatting with various members of staff. This leads to the only niggly negative, it was a Friday evening and the ground floor of the restaurant was empty. Which killed the atmosphere every so slightly. As everyone was on the upper floor though we did not feel alone so please don't take that as to much of negative.
The bill came to £60.00 for the pair of us, drinks and 3 courses. Brilliant value for money at a time when we are all looking at our expenditure.
If the restaurant carries on like this then I will fully support it as we are limited for good restaurants in our area. I hope that others that read this and have been before and not been happy will possibly give it another go. If your possibly a new customer then please give it a go.
Monday, February 09, 2009
Food 8 | Service 9 | Atmosphere 6 | Value for money 8
I was not going to write a review for my meal at Smiths but my wife persuaded me otherwise. The reason being that previous to my meal recently I had been for a few meals on the top floor, the first time being a few years ago and it was brilliant. As time has passed however the food, service and overall atmosphere seems has changed. Now I don't know if its because the owner and chef John Tarode does not take as much interest in it now he is a big TV star or what but he needs to sort things out before I return.
One example of what I am talking about..... when in the top floor restaurant one of my colleagues dining with me ordered seared tuna. Now I know and I am sure most on here do that seared tuna comes up as good as raw. My colleague didn't and when he asked for it to be cooked through (a 1 minute job literally as I have cooked it myself) the waitress said no, she never gave any options, just no. So he told her to take it away as he would not eat it the way it was. She came back with it 2 minutes later cooked through as the chef had done it. We all had steak which half of us did not eat as it was tough as old leather which is a shock with it being the cut it is.
The amount spent in the restaurant between the 5 of us was well over £100 per head so I expected better treatment and better food.
Friday, February 06, 2009
Food 3 | Service 3 | Atmosphere 4 | Value for money 3
The Headley is a lovely pub/ restaurant not far from Brentwood. Brentwood is a fairly affluent area and this is the market that The Headley is aiming for in its modern, brown leather contemporary look.
In food quality they have hit the bullseye. Both mine and my partners meals were nothing short of excellent.
What lets The Headley down was the service. I have never experienced service like it. It started with us being taken to our table and the front of house literally jogging in front, so much so that we lost sight of him. When we did eventually catch up with him at our table, it was not ready so we had to stand at the table while they set it.
We were not shown a wine list either while waiting for our table or even after we had ordered our food. When I asked for one, the polite waiter just turned round and said he did not deal with that and walked off.
We then waited over 30 minutes for coffee's, which when enquired where they were after waiting about 15 minutes we were sharply told by the front of house man that they would be coming, which of course they didn't for another 15 minutes.
All around us people were argueing with staff over the levels of service, in fact people that were waiting to sit down actually just left due to having waited over an hour for a table they had booked. For the prices they were charging you expect great food and an outstanding service. Both me and my wife were disappointed.
Friday, June 08, 2007
Food 9 | Service 0 | Atmosphere 3 | Value for money 3
If you are looking for authentic French cuisine then this is the restaurant for you. When you enter its like you have crossed the channel. Firstly when taking the booking they were the height of politeness and extremely helpful. Upon arrival they welcome you like your a regular and a close friend. The waiters are attentive and excellent in their knowledge. The food, well who can describe how mouth wateringly brilliant it is. Needless to say I will be back. Dinner for 4, 3 courses each, apperitiffs, wine and brandy to finish was £250. I feel for what you get its a bargain. Go and you won't dissappointed.
Friday, June 02, 2006
Food 10 | Service 10 | Atmosphere 8 | Value for money 9
Me and my wife tried this restaurant after reading all the rave reviews. On the whole I would agree with all of them. The food is good as is the service and is overall excellent value. Our meal came to £93 and for that we had 3 courses each, a bottle of champagne and dessert wines, it also included service charge which is an optional 12.5%. We ate downstairs, even though it is a tiny space it still felt private. My only 2 negatives are that the next day our clothes smelt of cooking amd my mash was terrible, however it is my experience that chefs can not make mash so this was not a great shock.
Friday, February 24, 2006
Food 8 | Service 8 | Atmosphere 8 | Value for money 8