All reader reviews by Anonymous

Luciano by Marco Pierre White

I booked a table for eight for a business dinner and the first comments I received the next morning was how appalling the service was. Apparently they had to ask for menus and then again for a wine list and then again for them to take an order! Now you may expect this from a run of the mill restaurant. However, you'd think that the staff working at any MPW restaurant would be well trained. Disappointing when the staff let a place down as everyone commented how good the food was. Needless to say they won't be going there again. No wonder you can't get in to The Wolseley or Le Caprice but Luciano's always seems to have a table available! Another thing is they charge 12.5% service but still leave the gratuity box empty on the credit card slip. Then when you receive your copy it says 0.00 gratuity when you have in fact paid 12.5%!

Wednesday, January 25, 2006
Overall rating 4 stars
Food 8 | Service 0 | Atmosphere 5 | Value for money 3

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