All reader reviews by whipped
Had the lunch special today. Fish and chips consisted of breadcrumbed fish, clearly pre-made and reheated from frozen. Chips were the spicy wedge variety. Steaks were not cooked as requested. Salad came undressed. Perhaps eating a la carte means a better standard of food, and the service is certainly very attentive (they are good with kids), but I would not wish to repeat today's lunch unless I was buying the ingredients myself from the local supermarket and assembling at home for under £10.
Sunday, December 28, 2008
Food 2 | Service 8 | Atmosphere 5 | Value for money 3
I can only imagine that this place had dreadful teething problems when it started as we had a great time there on Saturday night. The service was warm and friendly; our food wasn't an age to come out; drinks were delivered efficiently. And the food was delicious - we had four tapas-style portions between two of us with some naan and this was more than adequate. Puddings are lovely: I especially recommend the mango kulfi, and my husband loved his lemon and lavender tart. In terms of negatives, the pricing is steep - they need to rethink the one-size-fits-all pricing, particularly when it means charging £7.50 for a plate of six tiny scallops. Also, we weren't asked for our coats to be taken which was a bit annoying, and I also accidentally wandered into the kitchen when trying to locate the loos as the directions were vague. There was also a language barrier with whoever took our telephone booking which was slightly trying. I'll forgive them the small quibbles, however, as the food was brilliant and really interestingly done. Highly recommended and we will go back.
Monday, July 07, 2008
Food 9 | Service 8 | Atmosphere 8 | Value for money 8
We went for dinner at St John Bread & Wine last night. Sat down to order at 8.15 and nearly all of the specials had already sold out (with a prefix of '8pm' chalked up before them - perhaps I'm missing something, but if this is when you can start ordering them, how come they lasted only 15 minutes?). We ordered crab toast which was delicious, but the food comes out in an odd order - we'd ordered a pea salad and a green salad to accompany the crab but these two dishes had come first, followed by the toasts; chewing your way through an interminable plateful of little gem lettuce is not exactly the most edifying dining experience. Desserts are where this place excels - a lemon posset and rum and raisin ice cream were delicious and perfectly executed. But what really gets me here, food aside, is the pretentiousness of the menu. 'Stinking Bishop and Cornish News'? Why, that's Cornish new potatoes. And peas and Old Ford? Old Ford Goat's Cheese. But of course! Seriously, why confound and confuse your customers like this? It smacks of arrogance and pretentiousness and though I always enjoy eating here, it puts me off going back again.
Friday, May 30, 2008
Food 7 | Service 7 | Atmosphere 7 | Value for money 5
The trouble with this is place, like other reviewers have pointed out, is this: when you get your bill, instead of bringing a hand-held terminal to the table, they take your card AND the bill away, swipe your card and bring back the credit card slip minus the original bill. So you don't remember whether you've paid service and end up paying it twice. I have been coming here since I was a teenager, but no more - it's utterly dishonest behaviour and I'd rather go to Woodlands where the service is 100% better. What a joke.
Tuesday, April 24, 2007
Food 7 | Service 1 | Atmosphere 3 | Value for money 3
We ate at Pane Vino this weekend. Food, like last time, was faultless. But the service has really made me question whether we will be back. On arriving, the place was empty except for one couple at the back. We were shown to our table, directly in front of a noisy (and later, overly fragrant) kitchen - when I asked if we could sit by the window instead, I was told very defensively how the restaurant was solidly booked for the next couple of weeks. Why that meant she couldn't have swapped our table for another that night, I've no idea. The other waitress working that night was possibly the most miserable I've ever encountered - I can only assume she was doing them a 'favour' and helping out for the night. Not once did she show a semblance of a smile, and her service was just generally poor - a request for a Kir Royale was met with the blankest of looks and then 'no'; a whiskey and coke was served in a brandy glass. Yes, the food's great, but then it is in lots of Italian restaurants in London who have the service to match, so I'd rather give them my money instead.
Monday, January 30, 2006
Food 8 | Service 2 | Atmosphere 5 | Value for money 4