All reader reviews by Elba

Kikuchi

I ate here last week and although the sashimi was pretty good, the service was bordering on insane. I asked for something on the menu, some sashimi with rice, in my brightest clearest voice. The waitress frowned. I pointed to the item. 'No', she shook her head. Why? She wouldn't say, but she pointed to something else. 'Why can't I have that? Has it run out?' 'No'.

I thought it might be a language problem so we got a more senior waitress with better English to help. But she didn't, she just said the same thing, you can't have that, have this. I just wasn't allowed to have what I wanted, and no one would explain why. I gave in, they brought some bog-standard crab, average tempura and some good sashimi. Then they told us off for not using all the little plates that had been stacked on our table. The overall impression I got was that they were completely nuts. Perhaps it was my fault somehow, but I've eaten in an awful lot of Japanese restaurants (sorry for the usual cliched claim to authority) and I've never come across service like that before. Won't go again just in case.

Friday, April 09, 2010
Overall rating 3 stars
Food 5 | Service 1 | Atmosphere 4 | Value for money 2


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