All reader reviews by Bobbi
This restaurant has attentive staff and a nice atmosphere. the food is just OK, not the best and not the worst. I know there are much better Middle Eastern restaurants in London...tons in fact so I wouldn't make a special trip just for Noura.
The hummus was bland, the tabbouleh was much too acidic and even caused a blister on my lip. The lamb kofta had tons of onion pieces in it which wasn't very nice but the chicken shish was good.
The pita was fresh and warm and the mint tea was nice.
It's reasonably priced and has a nice toilet area as well.
Thursday, December 14, 2006
Food 5 | Service 8 | Atmosphere 8 | Value for money 7
I honestly can't believe how a place like this stays in business. It was the most disgusting restaurant I've ever been to and absolutely nothing was even edible.
The vegetable soup tasted like toilet water and couldn't be eaten. The egg fried rice didn't have any egg in it and the rice tasted stale.
The chicken had a slimely texture as well.
They seat strangers together to pack as many people together as possible without informing the customers and it can be very awkward at round tables.
They rush you in and rush you out and the dining experience is just downright miserable.
It is unsanitary, dirty, has no taste, the staff is rude and really there is nothing good I can say about this place. Avoid it like the plague.
Thursday, December 14, 2006
Food 0 | Service 0 | Atmosphere 0 | Value for money 2
I was expecting a much better atmosphere from this restaurant and was shocked at how tiny it was and how they really pack the tables in there. It's not comfortable at all and the wait staff don't speak English very well.
I had the venison and wilder beast. The venison was very tender and lovely, but the wilder beast really wasn't edible. The spinach was sweet and really good but the mashed sweet potatoes had absolutely no flavour whatsoever.
My husband's lamb was literally raw and I can't believe it's legal to serve it this way especially when he asked for it medium. The wait staff weren't very attentive either.
It is pricey for a small amount of food. We left with empty pockets yet very hungry.
Thursday, December 14, 2006
Food 7 | Service 5 | Atmosphere 0 | Value for money 0
This is a famous restaurant with pictures of all of the famous people who have eaten there. The staff are efficient and friendly yet quick.
They charge you £2 for the bread and give it to you automatically which is the norm in Italy but came as a surprise in England.
The dishes are huge so be prepared to share. The minestrone soup was excellent but my ravioli was very soggy and watery and I barely ate it.
The prices are very expensive and in my opinion not worth it. We paid £58 for water, two pastas and one soup.
I'm glad I tried it but wouldn't return even if it was free.
Thursday, December 14, 2006
Food 5 | Service 8 | Atmosphere 6 | Value for money 0
I wasn't wowed by this restaurant and would say it was just average. The Kim Chee and other appetizers didn't even seem authentic or very tasty. The spicy chicken BBQ was good but they don't cook that at the table. That is pre-cooked and brought to the table.
The didn't seem to know what soy sauce was for our rice and acted like it was a new thing. The staff didn't speak nor understand English very well and they tended to ignore the non-Asian customers or put them in the back.
The rice was good but at one point I was literally choking from the chicken and not one person came over to help me or offer me water.
I didn't think the service was excellent nor was the food. Everything about this place was average except the bathroom...that was terrible.
There was a cruddy bar of soap and the sink was all clogged. I don't think it was very sanitary and we had tummy problems shortly after eating here.
I wouldn't recommend it and I've eaten at a lot of Korean restaurants around the world.
Thursday, December 14, 2006
Food 5 | Service 5 | Atmosphere 3 | Value for money 4
We went here on the Chinese New Year and all I can say is what a horrible experience we had. They had our booking and fortunately did reserve a table for us in this tiny restaurant but that's where the good stuff ends.
We had to wait 20 minutes before they took our drink order and I literally waited another 30 minutes for tea!!!! How difficult is it to boil water? Of course we waited a long time for them to take our food order as well, and that's just the beginning of the slowness with this restaurant.
They brought my husband's appetizer, vegetable spring rolls, and made me wait about 15 minutes before bringing my appetizer: steamed vegetable dumplings. The spring rolls were good and the vegetable dumplings were OK but could have been cooked longer.
Then we waited another 20 minutes for the soup. Again, my husband's soup came out first (hot and sour soup which was just OK), and my vegetable soup finally came about 10 minutes later. My soup couldn't have been more bland and the vegetables that they put in it are bean sprouts and cabbage.
Then about another 15 minutes after we finished our soup they brought out the egg fried rice and thank goodness they did because we waited nearly 45 minutes for just one meal to come.
My husband's Schezuan Chilli Beef was OK but not hot, and we had to keep asking them to bring my meal out. About 30 minutes later...they eventually did (Chicken with cashew nuts in yellow bean sauce). It was cold and the chicken was overcooked.
This restaurant obviously does not seem to have any organization and the chef doesn't seem to know how to coordinate making the meals for each table. To have to wait as long as we did for the poor service and average food was just not right, and it's not cheap either.
Our total came to £42.10 which included the service & VAT (and two glasses of soda).
The worst part was they really crammed us in the corner and we could not get out of our seats to get to the toilets and the waitstaff could not get to our table to give us our food...so they had to reach as far as they could and we had to reach out to get it. This is very dangerous.
Everyone else got fortune cookies but did not and we were shocked that they didn't hand anything out for the Chinese New year...not even a calendar.
To get to the toilets is a bit of a trick and it is very dangerous with all of the mini steps right after you open the doors...it's very easy to trip and get hurt yet there are no 'mind the step' signs despite mini steps being everywhere right after a door openening.
I would definitely not recommend this restaurant to anyone. It took over two hours for our dining experience and the food came out cold and average tasting. Why people have given this restaurant good reviews is beyond me.
Sunday, January 29, 2006
Food 5 | Service 2 | Atmosphere 4 | Value for money 3
We made a booking for 7:30 PM but because the map software we used was incorrect we wound up being late (due to going the wrong way on High Holborn). We were 15 minutes late and found out that they gave our table away. We told them that the map was incorrect and they actually wanted to see it as proof! Then they asked which software it was...the interrogation was ridiculous!
Finally they agreed to sit us but made us wait 20 minutes before coming over to even take our drink order. And it took even more time to order our meal.
On the plus side the food was very good. The rice was nice and fresh, the Kim Chee and assorted appetizer vegetables were tasty and provided a good mix. The BBQ chicken, which the waitress cooks at the table, was lean and sweet. All of the sauces were very savoury and the meal was filling yet healthy.
With two BBQ dishes, all of the veggie appetizers, two beers, one green tea, one steamed rice and one fried rice our total came to £46 which included the 10% tip they automatically add onto the bill.
I didn't think the staff was particularly friendly nor provided quick service but the food speaks for itself.
Now onto the bathrooms....the toilets need to be checked and cleaned more regularly but overall are OK. The one problem I and many others experienced was the sink. It squirts water everywhere and literlly saturated my shirt. I had to use the hand dryer to dry my blouse and as I was doing so a woman was washing her hands....of course all of the water splashed on me again. So she went to the other faucet and the same thing happened to her. This is not acceptable and the management should really change these taps.
The atmosphere was nothing special but the seating and tables were spacious and comfortable.
I wouldn't go back there because of the service but the cuisine is wonderful.
Saturday, January 21, 2006
Food 9 | Service 6 | Atmosphere 5 | Value for money 7
I was recently at this branch of Yo! Sushi and was very disappointed. The staff never even acknowledged my existence which meant I couldn't have anything to drink other than the water that is on the counter. The buttons on the counter didn't work and no one ever walked around asking people if they were OK or wanted anything.
I had the grey plate with mixed sashimi and the snapper was not edible. I put it in my mouth and immediately spit it out because it was rancid and very fishy tasting. I tried to complain to one of the employees but his response was 'Where are You From"...not really relevant is it?
He never apologized for the food or offered to replace the fish. When I was paying the bill I let the cashier know about the bad experience I had and she didn't say a word. They obviously don't care about the quality of food or the customers at this Yo! Sushi. And to make matters worse, there are pigeons flying around the station and walking by the customer while I was eating. It's very unsantitary.
They were advertising the 50% off sale but they never put in writing nor tell the customers that they have to register with Yo! Sushi on-line and print out a voucher. This is blatant false & misleading advertising.
I will never go there again and I don't recommend it toothers.
Sunday, January 15, 2006
Food 1 | Service 0 | Atmosphere 0 | Value for money 3
We were expecting good things from this restaurant but were slightly disappointed. The atmosphere is very dark, too dark if you want to read the menus. The decor is also set up for extremely narrow people and it was hard for me (a size 10) to even get into my seat.
The service is slower than a turtle and I had to ask for a refill on my drink about three times.
My husband's fillet was OK but certainly not great. Amsterdam has some really great Argentinian steakhouses. Everything is a la carte with regard to the steak which seems a bit cheeky. So my husband had to order a baked potato separately.
My main course was gambas which came with some sort of corn dish that I can only describe as a sweetcorn potato...it was out of this world! My meal also came with a green but I don't know what it was but it tasted a bit like spinach. My gambas/prawns were OK but they had a weird texture to them as if they were overcooked and a bit gewy.
My appetizer was the Palmito salad which was radish, hearts of palm, onions (too many), olives and one tiny piece of avocado. This could have been better and was not very imaginative with its presentation.
My husband's appetizer was the ceviches...basically a marinated small portion of a seafood starter which was good.
We had one bottle of still water, two glasses of Cranberry juice, one glass of wine and one beer and our total came to £72! And that doesn't include the service charge.
I have two complaints about the toilets. First: they have weird drawings to decifer between the men's and women's but I couldn't figure which was which. And in the ladies toilet the hand soap dispenser is right by the door, so if someone is coming in then they'll hit you.
I found this restaurant to be overpriced and although the food was good, it didn't warrant the prices especially with the slow service. I wouldn't go back again.
Saturday, December 03, 2005
Food 6 | Service 2 | Atmosphere 5 | Value for money 1
This restaurant is brand new and just opened yesterday, so going on the 2nd night was brave of us knowing they had kinks to work out.
The decor is fabulous...they really spared no expense and the seats are actually comfortable with the decor being eclectic.
They gave us warm cloths for our hands upon seating and took our drink order, but the drinks never came. Then someone else came over and had to take our drinks order again. The tea was lukewarm..even the 2nd pot which is odd but they offer a great variety of both alcohol and soft drinks and juice.
We had a difficult time ordering because the waitress didn't understand English nor speak it very well. We had miso soup which was very good and they even give you a spoon holder for your soup spoon!
The salmon sushi was a bit fatty and difficult to chew. The tuna sushi was very fresh and it melted in the mouth..really good quality. The yellowtail sushi was again extremely fresh and easy to eat. The California rolls are of a good size but they roll them in roe which is a bit salty for my taste and the soy sauce they used is extremely salty.
They have some set lunches and dinners but the waitstaff are unfamiliar with them so ordering one was a bit of a hassle since they didn't know what came with it. We got the chicken terriyaki which came with rice (two different rices actually), rolled cold seaweed with pork rinds on top (a very strange combination), miso soup, and green beans. The chicken was a bit more fatty than I like but my husband loved it especially the sauce.
We also had two skewers of chicken yakitori which were supposed to be breast meat. They give you a choice of which piece you want which is rare in Japanese restaurants. We ordered breast meat but they gave us leg meat so my husband had to eat this because it was much too fatty for me.
The mixed seaweed salad was very good but they forgot this and gave it to us at the end after we asked for it. The food is very fresh and nicely presented and not overpriced at all.
They include a 12.5% service charge which is a bit steep if you ask me especially since they just opened and the service was scatty.
The bathrooms were really chic but my one complaint is that there was no hot water...it made me wonder if the chefs can properly clean their hands.
I would definitely return to this restaurant but I would give it a couple of months to sort itself out since there are still issues with service and the kitchen.
Downstairs there is a big room with many plasma TVs for private functions and supposedly for lunch and dinner...in a week or so.
Their menu is much too diverse and a bit confusing for the diner so I would suggest they cut that down which would then cut down the waiting time for people to place their order.
It took a long time to receive our bill and we did have to ask for things more than once. The staff is friendly but slighty unorganized.
I think they've bitten off more than they can chew here but if they can manage the place then it will be a gem.
Friday, December 02, 2005
Food 8 | Service 7 | Atmosphere 10 | Value for money 7