All reader reviews by peshwengi
My wife and I went to Banzi tonight and we left without a meal. My wife commented that the experience was just like Fawlty Towers!
First of all we were placed on a table for 4 with two other diners, despite there being other tables available. Then we had to wait 15 minutes before we could order. There were no drinks on the menu and the waitress did not know what drinks were available.
While we were waiting to order a couple entered the restaurant and left after not being greeted for 5 minutes.
Once we had ordered (we had to flag down the passing waitress) the real fun started. We had to wait 10 minutes before our beers arrived (with very dirty glasses - we both chose to drink directly from the bottles). There was a lot of shouting coming from the kitchen. Clearly someone was very angry and shouting at the kitchen staff in, presumably, vietnamese. This was very distracting and every single person in the now 75% full restaurant was wondering what was going on. After a good 10 minutes of this they turned up the music to an unbearable level to try to hide the noise (rather than trying to stop the shouting!)
Several tables of people had left by this point. One table I heard complaining that they had received only part of their main course and it had gone cold while waiting for the rest. Another table left half way through the meal due to the incredibly loud shouting coming from the kitchen. At this point we decided to leave too as we had only had our beers and were not optimistic about receiving our starters any time soon given the number of tables that were waiting for food still. The embarrassed waiter let us pay for our beers with no quibbles and apologised. When we left the restaurant there was a queue to pay and only about 5 people left sitting at their tables.
This service at Banzi was a true disaster the likes of which I have never seen. I can't see how they can possibly run a business like that - a shame as other reviews on here say the food is quite nice.
Sunday, January 03, 2010
Food 0 | Service 1 | Atmosphere 1 | Value for money 0
Poppins makes fantastic bacon rolls - however it's not an Indian restaurant, it's a british greasy spoon!
Friday, December 14, 2007
Food 8 | Service 6 | Atmosphere 5 | Value for money 8