All reader reviews by Anonymous

Bertorelli (Floral St)

Absolutely appalling experience! We "dined" here pre ballet, and despite knowing that we were attending a performance, 45 minutes after ordering still no food had arrived. We asked the waiter to check where it was at and were advised that our order was next and would be 5 minutes at most. At that point we even asked for our bill so we could have payment ready ASAP. We then watched two tables of 10 be served next as another 20 minutes went by. 15 minutes before the performance we advised our waiter that we would have to cancel our order and dash. He called the manager who didn't even bother to come to our table, and not even an apology was uttered as we had to leave hungry and annoyed.

Friday, May 26, 2006
Overall rating 1 stars
Food 0 | Service 0 | Atmosphere 5 | Value for money 0

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