All reader reviews by tim
I had VERY high hopes for Albannach. Sadly i left more than a little disappointed. I booked a table for 20 and although the private room wasn't available I was assured that we could have one on the mezzanine. Imagine how annoying when we got there to find it was two tables of 10. When i complained i was told I should have checked and that it wouldn't be normal to have a table of 20. When I pointed out that i'd booked A TABLE for 20 not two for 10 the manager said he'd have had to re-arrange the whole restaurant. But i had booked this two weeks previously, which is more than enough time. Because it was a big booking we had to have the party menu but I'd been promised a haggis main course. It was after all, the day after Burn's Night. There was NO haggis main course and when we ordered the starter haggis dish, the waitress returned half an hour later to say there was NO haggis. The food we did have was good but I think a bit overpriced. Venue and decor are superb and the waiting staff were friendly. Pity about the rest though!!!!
Sunday, January 28, 2007
Food 5 | Service 5 | Atmosphere 6 | Value for money 2
I DID like this place. But on Saturday my partner and I took his mother for what we expected would be a fantastic evening. We know the food and the venue are great - we've eaten here many times. BUT........... we booked for 8pm and arrived on time. at 8.10 - despite every table on the patio being empty, we were still not seated. We asked why and were told our table was being laid. We waited some more, and then when we complained that we were STILL waiting we were told that our table was the one -- the ONLY one -- looking out the side of the restaurant on to the road. The waitress was rude and surly, she clearly didn't have the time to use good manners and we eventually walked out, our evening ruined. My advice -- avoid this place despite the great venue and the good food... because the staff are clearly not interested in keeping good customers. I certainly won't be returning.
Monday, July 10, 2006
Food 7 | Service 0 | Atmosphere 6 | Value for money 5