All reader reviews by Anonymous
I went here with my boyfriend on a Sunday lunch time - we stumbled upon it on our way to the V&A. Looked great and had a good, well-priced menu but, the upshot is, we had our starter then waited approx 40 mins for our main. We had to ask twice where it was and never received an explanation of what went wrong. They offered us drinks on the house but we didn't take them - just carried on with the meal. My boyfriend's steak sandwich looked good but my sausages were a little on the dry side and the gravy was slightly congealed. Basically looked like it had been sitting in the kitchen for a while which, obviously, is slightly ironic due to our wait time. When it came to paying, we chose not to leave a tip but the waiter clearly couldn't care less if we came back or not, which really did it for me. I understand things go wrong, but all that's needed is good communication and a decent apology. Unfortunately, we got neither and won't be going back. Not that the staff will mind too much....
Thursday, November 16, 2006
Food 4 | Service 2 | Atmosphere 6 | Value for money 7