All reader reviews by Eileen

Cantina Italia

I have been here twice. The first with a friend, the 2nd time, last night with my parents. On both occassions I had quite a nice meal (albeit quite salty!), however it quickly soured when I was there the 2nd time. When it came to getting the bill. My father had to ask 3 times for the bill before it arrived, in fairly illegiable handwriting. The man, who I presume to be the owner, took the credit card away from the table and my father quickly followed. The total bill was £78 however the machine read £106!!!! The second time the card was entered my father saw that he was being charged £78 for the meal and gratuity of £28. When questioned the owner said that this was their tip......Don't think so! And when my dad refused to pay that much the owner said....(wait for it!!)

"Well how much DO you want to leave?" Needless to say we didn't leave any tip. We were almost being charged 33% of the bill as a tip without being consulted. What a dissappointment!

Sunday, December 03, 2006
Overall rating 4 stars
Food 7 | Service 1 | Atmosphere 5 | Value for money 1


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