All reader reviews by skyger

Ciao Bella

Always a fantastic place to go to - Ciao Bella is a wonderfully boistrous Italian restaurant which looks after all of its customers with the same zeal, whether they are locals, tourists or children (the waiters always try to amuse the younger guests). I am so lucky to have this place on my street and I never tire of wandering down the road for some simple, tasty Italian food and a good bottle of wine. Fantastic!

Monday, December 04, 2006
Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 10 | Value for money 10

Dollar Grills & Martinis

It's a real shame about this place. I have been here a few times and the food is good but the service is nothing short of a joke.

We waited nearly two hours for our meals and consistently had to wait half an hour or more for our cocktails. The manager is appalling and doesn't appear to know what he is talking about. When we were there, he blamed the owners for trying to pack too many people into the restaurant when it couldn't handle the capacity - however, when we later disputed the mandatory service charge (which the manager also said was discretionary????, another sign that he doesn't know anything about running a restaurant), he claimed that he was the owner.

In my opinion, we heard nothing but lies and excuses all night for the awful service we received and missed out on the only good thing about the place (the tasty food) because we were way past the stage of being hungry by the time the food arrived.

I would strongly advise people to stay away until these people learn how to look after their customers.

Monday, December 04, 2006
Overall rating 4 stars
Food 8 | Service 0 | Atmosphere 4 | Value for money 4

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