All reader reviews by Anonymous
Having met up with a great friend, caught up with news and browsed the shops, we made our way to Sketch for afternoon tea. Our visit was very much influenced by some recent favourable reviews, curiosity about the venue and its ecelectic approach to interior design and a passion for afternoon teas.
We checked the menu, admired the decor and were shown to a table.
From that point on, enjoyment diminished rapidly.
Our sandwiches were made from bread that was unmistakably stale - hard, dry and tasteless. The bread could only have been of the cheapest, white variety and we were staggered that an essential element like bread, the cheapest component, could be as obvioulsy awful as it was.
Unusually for us (and it took a fair degree of courage!), we pointed out our disappointment to the waitress. this was our third request to have the sandwiches changed, as the selection of sandwiches had not been as ordered initially and subsequently.
I invited the waitress to feel the texture of the bread (probably too stale for ducks to be interetsed in!) and she expressed concern, apologised and arranged for yet more replacements.
Clearly, this worsened our situation - the final selection was only marginally better, with some of the bread as stale as we had experienced already. What had changed considerably was the quantity of filling - especially the smoked salmon. This was much reduced.
The cakes, whilst served on interesting and appealing tableware, looked much better than they tasted - we left these after trying them.
And the final challenge, for us, was advising the waitress (and then the manageress) that in view of our incredibly disappointing experience we did not wish to pay the 'discretionary' service charge.
On the plus side, having eaten very little of my afternoon tea, and said goodbye to my friend, I was in a great position to race up the platform, at Waterloo, to catch my almost-departing train back to Winchester!
Sunday, March 11, 2007
Food 1 | Service 2 | Atmosphere 5 | Value for money 0