All reader reviews by max
I went here on Tuesday 4th November night and had a terrible evening. Food was ok when it arrived! 45 minutes for starters, 40 minutes for mains, then told them to forget about desserts just before 11pm having sat down at 8.30pm. It wasn't even that busy, half full if that! No communication from the waiting staff, no apology, we were offered desserts on the house but after waiting another 40 minutes for those, we told them not to bother. Absolute joke, was really looking forward to it, obviously short staffed in the kitchen, but situation was handled badly by front of house. Won't be going back!
Thursday, November 06, 2008
Food 5 | Service 0 | Atmosphere 2 | Value for money 2
I was so looking forward to going to this place having read many great reviews about it, however I was rather disappointed. We had booked a table for 9.30 however were told our table was not ready so had a drink at the, very overcrowded, bar and eventually shown to our table by 10.10pm. We sat at our table and were quickly alerted by our neighbours that they had waited over 45 minutes for their main course, which was not a great pre-cursor to the meal itself. I asked the waiter for 2 different wines and was told that both were out of stock, so then asked for some advice from the sommelier and requested a good oaked chardonnay something you would expect to find quite easily considering the list has well in excess of 100 wines, she brought me 3 different tasters none of which had any oak at all so I ended up having an average unoaked vieilles vignes chardonnay. The starters came out and were fantastic - I had a sort of potted ham hock and my partner had a foie gras terrine and both were excellently balanced and very tasty dishes. Then we had the main course, which incidentally we didnt have to wait too long for, my partner had the pork special with savoy cabbage which was rather ordinary for my taste but passable. I went for the rabbit with chive mash and pumpkin puree - this was the major let down of the evening. Basically the rabbit and the mash were fairly bland, but the pumpkin puree was so salty it was inedible. I told the waiter and they told us that we could have any 2 desserts on the house, I had a celeriac and maple cake which was like a dry christmas pudding and my partner had chocolate souffle which was good, however the mint choc ice cream was tasteless, no mint and little chocolate flavouring. During the meal we had to ask twice for various things and generally felt pretty unimportant. At the end we received the bill and without saying anything they had only charged us for the drinks, which I thought was very generous of them. The thing was that I’d much rather have paid full price for a good meal than to have had a below average meal for free. We obviously caught them on a bad night, judging by the other reviews, which is bad luck. I think the place will do well, however I think their floor management should control the book a lot better, the sommelier should order & know her wine list better, floor staff should be more alert & attentive and the kitchen could do with tasting everything that goes out the door.
Wednesday, March 28, 2007
Food 2 | Service 2 | Atmosphere 2 | Value for money 2