All reader reviews by Anonymous
After leaving work late I went into the Kensington branch hoping to order sushi to take away. I waited over 8-10mins being completely ignored by two guys who didn't even bother to look up and ackownledge my presence but just answering the phone orders, one after another! I felt as if I were transparent! Luckily the manager came to the reception and I asked to be served. He apologised and kindly offered a small discount.It still left a horrible taste after such a service.This is not really the first time as I tried the branch in Notting Hill Gate where the staff are not overfriendly neither. I have to say that the customer service of Feng Sushi really is not up to standard in these branches in Kensington and Chelsea.
Tuesday, June 26, 2007
Food 5 | Service 0 | Atmosphere 2 | Value for money 4