All reader reviews by silva13

Buckingham Balti House

Awful, awful, awful experience! We were meeting friends from the states and decided to try to find a nearby fairly inexpensive Indian restaurant and by the menu outside, this seemes to be the place! From the moment we stepped foot inside they staff were all rude, rude, rude! They took our drink order and ansked if we were ready to order our food, but we hadn't even opened the menus! We ordered popadums, which never came. We had to order the popadums 3 more times before they actually brought them, at which time we also ordered our dinner. I specifically asked them to NOT bring out the main courses until we had finished the popadums... ha! As if I actually thought they would listen to my request. Completely ignored. Oh, and in between we had ordered another beer, which was also never turned up, until we reminded them a 2nd and 3rd time. Also worth mentioning that prior to receiving our food, the 2 woman dining at the table next to us complained that their food was completely cold, the waiter simply stared at them as if he didn't see anything wrong with it! He just stood there while they repeated themselves that the food was COLD! So he finally offered to heat it up for them (not to replace it or get them a fresh dish), instead he just took away their plates and microwaved the food. Then, our food arrived (with of course 2 popadoms still not yet eaten) and I pointed out that I was not happy that they ignored my request to wait to bring the food until after we had eaten the popadums. My husband then added that he was not happy to pay for the popadums and the guy sooo rudely responded, 'don't you worry.' And the food was just so-so. I'm sure the lamb we had was frozen and was so hard and chewy that it was not nice to eat. Ah!!!! I'm so distraught by this experience, that I could just go on and on! And this is all coming from a person who HATES to complain as I have worked in this industry (and my husband still does). Anyway, I really really want to urge people not to waste their time and money at this place! I agree with the reviewer from 27th May, and wish I had read his review beforehand!

Tuesday, July 03, 2007
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 0 | Value for money 0

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