All reader reviews by Anonymous
I took a family of three visiting London on business from India to the L along with my wife and our two teenage boys. This was before the 50% offer had begun. We all found this place to be pleasing in every way from the food to the service to the ambience. My boys still rave about the desserts which they found to be the "best ever". We will go again and will hopefully take advantage of the offer. On the last point of value for money, this place is not cheap. My tip was more than I pay for a full meal at some restaurants but was worth EVERY penny. I look forward to our next meal at the L.
Wednesday, August 22, 2007
Food 9 | Service 9 | Atmosphere 10 | Value for money 9
My wife and I went to this restaurant last night (Wednesday). It was a grey, wet night and we arrived at 8.00 pm, one hour before our booking. Both the waiter and waitress greeted us warmly and asked us to sit wherever we wanted to. The atmosphere was already quite nice and I was hoping that we would have a very warm experience to combat the dull evening. We found the food well prepared and presented but not gripping, the service accommodating, the ambience pleasant and this certainly is not an expensive place to eat. The only two negatives were that the cutlery was dirty and had an off-putting stench and the garlic bread was poor. The spinach dish was marginal and lacked ambition. Certainly one to avoid. This was not a memorable night out and we left within an hour. However, my wife was glad that we went as she had been planning to sample this restaurant at some time. To me the true test is would I go back and would I recommended this place to others. The answer to the first is (not a resounding) yes, and I will one day take my teenage boys there for a Sunday buffet but I will not recommend this place to others unless someone specifically asks for a Spanish restaurant.
Thursday, August 16, 2007
Food 6 | Service 8 | Atmosphere 7 | Value for money 8
Having read the reviews I felt tempted to take a 30 mile round trip to The Scolt Head last night to see for myself. I booked a table for two for my wife and I for 8.30 pm. I need not have bothered to as there was only one other table occupied in the dining area. When we entered we were soon greeted with a cheery “Are you here to eat? Have you booked? Sit anywhere”. The atmosphere was a refreshing change from similar establishments in our area of Chigwell and my wife was visibly pleased with the choice. We waited a good ten minutes before a pleasant young lady sauntered over to ask us for our order. When my wife asked for water, she was given the choice of tap water which is unusual but I was pleased with this as this was rare in my experience as most establishments only offer bottled water for which they can charge. A good start I thought. We waited quite some time for my smoked salmon on toast, spinach, poached egg and Hollandaise (7.75) and my wife’s linguine, roast courgettes and pesto (8.00). The wait was not unpleasant as the atmosphere was good and after 18 years together my wife and I have a lot that we can talk about. In any case having sat next to the toilets we were kept entertained by a stream of people, most of whom were warmly tipsy, go in an out including the cheery barman who had greeted us who visited the toilets 3 times during our 95 minutes at dinner. The third time he apologised for the delay in us receiving our meals but we were not concerned about the delay. What did puzzle both of us though was the featuring on the menu and portions of the meals we ordered given that this was to be our dinner. My meal was something that I would rather have for breakfast on a Sunday morning reading the Sunday papers. It seemed a strange item to put on a dinner menu. I could tell that my wife would not be satisfied with her meal. Nonetheless the food was pleasant if not filling. We will return but only if we are in the area looking for a light lunch.
Tuesday, August 14, 2007
Food 4 | Service 7 | Atmosphere 6 | Value for money 7
I have eaten here more than 20 times (and my wife probably double that) and each time I go, be it with a few people or even once with 18 others, I am always taken aback at how low the bill is. Certainly, this place offers consistency in quality so you know before you go what you may expect in terms of the food. The service is not exceptional but the way they solve problems certainly is commendable. They never quibble over complaints and I have only had to make a "complaint" once when two dishes we ordered did not resemble what they should have represented (in my view this is unnecessary ambition on part of the restaurant in that they are trying to expand the menu beyond their comfort zone). The dishes did not feature on my bill. I am always happy to take people here for what is basic food that will not disappoint. In this sense, this is a safe choice and I tend to go here when I am entertaining groups that include very young children or elderly people, for whom I cannot take risks in terms of quality of food. The staff are very accommodating and this makes me feel comfortable. For a comfortable, low cost, quality (but basic) food restaurant, I feel that this place will not disappoint. If you want food and an ambience that "will blow your mind" go elsewhere.
Sunday, August 05, 2007
Food 8 | Service 6 | Atmosphere 6 | Value for money 9
Having briefly read the reviews I can only conclude that this restaurant is inconsistent in its offering. We went as a party of 8. We waited 45 minutes past our booking time and were crammed in near the entrance. It took us a further 45 minutes just to receive water which was requested for on at least 10 occasions. When our ordered meal eventually turned up it was missing items that we were eventually told the kitchen had run out of. They should have told us in time to order alternatives. When we did order alternatives these arrived after another 45 minutes or so and the items were too salty rendering them inedible. Our bill included items that we never received. The food was awful and the service was the worst that I have experienced in years. I eat all over the world and have experienced restaurants at the very top end down to very simple ones but without a doubt this was one of my worst experiences and my fellow partygoers are of the same view. This restaurant features in many negative jokes in my circle today none cracked by me I hasten to add. What made it worse is that the owner's son lied to me on many occasions during the complaint resolution phase. I must say though in the restaurant's defence that other diners seemed to be having a good time and this leads me back to my view that this restaurant must be inconsistent in its offering. Good luck to those who enjoy it but others like me who had such bad experiences should simply go elsewhere.
Friday, July 27, 2007
Food 0 | Service 0 | Atmosphere 2 | Value for money 1