All reader reviews by Alister

Kings Arms

Wow. This pub has become a complete disappointment. The decor looks like a drag queen exploded, but I could probably live with that if it weren't for the angry, surly staff. I've never been treated so rudely in my life! Expect to wait ages for food, and don't even dream of having dishes come out together. Had a leaving lunch for a friend there and the food of the guest of honour took almost an hour, while the rest of us received it in about thirty minutes. We raised this with the restaurant. When we complained (very nicely, as we had been regulars) we didn't even receive an apology- it was our fault for ordering the wrong mix of items, apparently. The remaining food was finally served, garnished with bitterness, a side of hate, and drizzled with surliness. It's a shame because the owners, whom we've met, are really very nice and I'm sure they'd be disappointed to know good customers are so poorly treated. Sadly they're rarely there. Until things improve, avoid this pub as if it were the ebola virus.

Friday, September 14, 2007
Overall rating 3 stars
Food 4 | Service 1 | Atmosphere 4 | Value for money 1

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