All reader reviews by K3LVC
Decided to treat my staff to a night out and gave them the choice of where to go - for some reason Chez Gerard came out tops. There were only 5 of us but with a variety of backgrounds/preferences etc and 2 vegetarians who I was assured would be catered for.
Arrived at 5.30pm, waitress eventually arrived at 5.55pm for a drinks order and was most definitely french - so much so that she couldn't actually understand english e.g. Vodka and tonic became Vodka & Soda. Food ordering was painfully slow despite there being 5-6 staff in the place and only our table left with Miss French. Deciding to try and speed things up I moved into french but asking for my steak cooked 'a point' left a completely puzzled look on her face and resulted in a visit from the chef to sort things.
The vegetarians were given the choice of one dish which appealed to neither of them but there was another dish available on the Christmas menu but we couldn't order this in isolation. At this point I would have walked out but was persuaded to stay and experience the most lacklustre meal I've experienced - more Chez Brewers Fayre than Chez Gerard.
Final humiliation was a 12.5% service charge added - for what ?? - there was no service.
In future I'll pick the venue and it'll be one of the good independents in the local area who is hungry for the business.
Friday, December 07, 2007
Food 2 | Service 0 | Atmosphere 7 | Value for money 3
We turned up off the street at 8.15 on a Saturday evening to be told that there'd be a table at 9 if we wanted to wait in the bar. Whilst there we watched what was going on downstairs and almost got up to leave - menus were taking 30 mins to get to tables and another 30 mins for orders to be taken. Then at 9pm a group of 80 arrived - we were just about to leave when we were shown to our table - no comment was made by either of us about speed of service but for the rest of the evening everything was timed to perfection with us even being told how many mins our food was likely to be. Unless I had a big sign on my head saying 'Feed me now' then we must have had a good waiter.
Food and atmosphere was exactly as expected - fresh, tasty, well cooked ingredients.
In all whilst the perception was poor before we sat down the reality was excellent and at £80 for a meal for 2 on a Sat night in Central London the value was excellent.
Sunday, September 23, 2007
Food 9 | Service 8 | Atmosphere 9 | Value for money 9