All reader reviews by Matt

Mountain View

I last visited Mountain View with a small group of friends last Saturday night. I had visited the restaurant last year on a Wednesday and it was quiet with unspectacular food, but nothing particularly outstanding or offensive. On my second and last visit the service was truly the worst I have ever experienced. We had to wait 30 minutes for the menus, 50 minutes for someone to take our order, 2 hours 15 minutes for our main courses to arrive and it took them 30 minutes to bring the bill despite asking for it on 4 occasions. In total, we were in the restaurant for 4 hours for 2 starters, 8 main courses and a birthday cake for my friend. The management did not seem to care about how long we were waiting, even though we had booked in advance, and had the cheek to ask why we had not paid the service charge.

The food, when it finally arrived, was tepid and bland. The waiters forgot one of the naan breads, incorrectly described one main course and could not identify another. Everything was at Blackheath "pay whatever" prices and the atmosphere of discontent was as empty as all previous incumbents of this soulless building. There are a few good Indian-style restaurants in South East London, but this is not one of them. if you are after good service and fresh food in Blackheath, go to Strada next door.

Friday, October 05, 2007
Overall rating
Food 2 | Service 0 | Atmosphere 2 | Value for money 2