All reader reviews by Anonymous
The architecture of this restaurant is fabulous but the food here is really poor quality, the service is surly. The fish cakes are tolerable but the pizza tastes like cardboard and the chocolate cake that I ordered for desert seemed half-frozen, and also tasted like cardboard. I actually think they should change the name from Rocket to Cardboard to reflect the true soul and spirit of the restaurant. The service staff members sigh and almost roll their eyes in irritation when you walk in the door, even when you try to be friendly with them. When we were taken to our table I tried to brush off the food from my chair but realized it was stuck onto the fabric of the chair. Disgusting. I wanted to ask for a different table but the waiter disappeared in a hurry after seating us and it took a lot of neck-craning and finally a huge shout of "WAITER" with an SOS waving of the arms to finally get someone's attention to order our food and drinks. The waiter stood about one food back behind the table so that we had to strain ourselves and speak loudly to make our order before he dashed off. Nothing friendly, charming or helpful about the service at all. No wonder they sneak in a 12.5 % service charge- otherwise they would never receive tips. All in all an exhausting experience. My recommendation: skip the so-called restaurant and try the bar downstairs-- slightly better service and lovely cocktails.
Saturday, December 08, 2007
Food 1 | Service 1 | Atmosphere 9 | Value for money 1