All reader reviews by Lola23

Huong Viet

I used to love this restaurant, even the slightly chaotic service seemed bearable as the food was authentic and good value. I recently bought food to take home with me and was shocked by how far the standards have slipped.

My order was taken and after a wait , duly arrived, and sat in its bag behind two front of house staff. they did not notice an order had arrived, they were too busy arguing with two customers who had been unhappy with the timing of their meal and wished to leave a service charge off the bill. After 5 minutes elapsed with my paid for food chilling behind them I signalled and did my order. The staff seen harrassed, bored, unhappy and defensive.

Sadly the food was a problem. Crispy duck was soggy , but the plum sauce was actually off. It contained bubbles and gelatinous patches that I can only presume was mould. Hue noodles soup, a dish that made me fall in love with Vietnamese food many years ago, contained a mush of what appeared to be freeze dried garlic bits and a paste in the bottom of the container. This is about as far from fresh ingredients as one can get.

Having done great work in the past , this place is giving Vietnamese food a bad name. No one seems to care about food or customers.

Sunday, December 16, 2007
Overall rating 1 stars
Food 0 | Service 0 | Atmosphere 1 | Value for money 1

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