All reader reviews by Ridgerunner
I have been a regular at the Baltic for more than 5 years and have been one of its keenest advocates. But in the past two or three months, something has changed. On the first visit before Christmas,I put it down to a one off bad night but it now transpires that the management has changed completely and apparently all the wonderful friendly staff that used to populate the restaurant have gone with them.
Bookings now have to be made cap in hand and I was told for my last visit that I had two choices of times, 7.00 and 9.00 as they have two sittings. When we arrived at 7.10, we were told that our table was probably gone "but they would see what they could do". When I suggested we had a drink at the bar whilst they sorted it out, I was told that we had to wait at the reception desk otherwise we wouldn't be seated at all.
The ordering of pre-dinner drinks when we got to our table was chaotic and we ended up with more drinks than people but the waiter would not take them back because he insisted that is what we ordered.
What was once wonderful food is now very average. The foie gras which historically has been the jewel in the crown for the Baltic came as a shrivelled burnt offering (despite having asked for it pink) and the main courses would not have been out of place in a works canteen.
Service was inconsistent, with main courses arriving for two of our guests and then a five minute interval before the other two mains arrived.
Incidentally, the two sittings policy doesn't seem to be implemented very well and there were a number of vacant tables throughout the evening. I suspect the inevitable decline has begun.
Monday, January 21, 2008
Food 2 | Service 1 | Atmosphere 3 | Value for money 1