All reader reviews by Anonymous
Having been a regular visitor to the restaurant for many years, l was extremely disappointed by last Saturday nights experience. My friend and I waited for almost 30mins before having our order taken. We did try and order several times, but each time got told, "in a minute, l will take your order once l have sat these people waiting down". However, as we sat and waited, patiently, we watched as several other groups of people were seated, orders taken and food served. Our starters were finally brought to us after a further 30minute wait and as an apology for the wait we were given a complimentary starter, however the service didn't improve for our main course, as after almost 2hours in the restaurant, severals queries later and still no main course, we informed the waiter we would be leaving. We were aghast to be told, " what more can l do, its saturday night, its busy, l've given you a free starter and l'm tried!".
It is such a shame as this was a great little restaurant and the food is gorgoeus, however l strongly feel it has become a victim of its own success and the owners need to think about ways they can better deal with busy nights.
Tuesday, January 22, 2008
Food 7 | Service 1 | Atmosphere 1 | Value for money 2