All reader reviews by Anonymous

St Moritz

Most unfriendly staff ever

My partner and me had been to the restaurant a couple of time before, although service was never particularly friendly, the food was good enough to make us come back. We didn't know what we were in for this time.

we walked in at 6pm which was the time we had a booking for, the closed sign was still on the door and the staff looked at us as if we were crashing their party. We were given the worst table in the whole restaurant although we were the first guests to arrive. The table was crammed into a corner and had to be moved so each of us could squeeze in. It was so close to the neighbouring table, that once someone sat down on that table you basically would lean on each other. When we asked if we could get another table we told a straight out no. when, after a few minutes, we asked a different waitress if we could change tables, she agreed we could have the only other table for two available in the upstairs area of the restaurant. The unbelievable thing was, that when she offered us the other table , she was in the process of leading another couple to that exact table! Her idea was, to the make that other couple sit at our table while we could get theirs. The other couple had heard all our complaining and obviously wasn't happy about what was about to happen to them. So we refused to take the other couple's table and couldn't believe the waitress' suggestion. To make matters worse we were told by the other staff who had gathered around us that the whole issue was our own problem and caused by our inflexibility. We decided to leave and never go back again

Saturday, March 15, 2008
Overall rating 2 stars
Food 4 | Service 0 | Atmosphere 2 | Value for money 2

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