All reader reviews by Hildergarde

Le Cassoulet

What a disappointment! After reading rave reviews we chose this venue for dinner for a party of eight to celebrate various birthdays. The food was no more than OK - can't go very wrong with asparagus, the shallot & goat’s cheese tart was tasty but not amazing, the garlic soup was good. The lemon sole was mediocre; the well-done steak was actually a bit burnt. The desserts were adequate but nothing that would make you go "wow". The thing that really let it down was the service. Whilst the staff were very pleasant, they didn't seem to have a clue about how to wait on tables in a professional manner. Our aperitif glasses were left on the table during the meal. My husband ordered a bottle of white and a bottle of red wine and was given the white to taste. The white wine was then poured for those who wanted it. Instead of offering the red for my husband to taste as well, the waiter took it down the table to one of the people who had elected to drink the red, in order for him to taste it!! It's as though the staff have had no training at all. I think we had four or five different waiters coming up in an ad hoc manner with various dishes. Cutlery wasn't changed to suit the dishes until the last minute. My husband was given a plate of biscuits for cheese but no cheese was forthcoming and no waiter could be seen either. We also had to wait a long time between courses. The overall impression was one of muddle. Where was the polish? Where was the attention to detail? Sadly lacking. What a shame. And with a bill for £436 it wasn’t cheap (not including coffee; we couldn’t bear another long wait). We wont be back.

Thursday, May 01, 2008
Overall rating 2 stars
Food 5 | Service 1 | Atmosphere 1 | Value for money 1

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