All reader reviews by Anonymous
Rude arrogant staff. Booked a table for 3 and arrived early and was told that I had to wait by the door as no tables were available. Watched 6 subsequent walk-ins get seated. I asked again to be seated as I wanted to order a drink and was told that I could not sit down till the rest of my table arrived...! No offer of a drink or a menu to look at. At the reservation time one more of my table arrived and still they would not seat me. The explanation of it being policy was spat out at me as I enquired why this was not explained when I made the reservation and indeed why they bothered to take the reservation at all. When I mentioned that the third diner was going to be late, they told me I should have called everyone to make sure they were going to be on time and if one was not, I should push back the reservation. When I pointed all this out to the Manager I was told that "all restaurants in London now do this" and that if I did not like it I could cancel the table.
Basically these rude greedy people would rather have every seat filled at all times with whoever comes first than offer the elegant service for which Thailand is so famous.
Needless to say I walked out having been in the restaurant for 20 mins without even being able to sit at my reserved table...
Thursday, May 15, 2008
Food 0 | Service 0 | Atmosphere 0 | Value for money 0