All reader reviews by Sue

Chez Bruce

My husband and I had been to La Trompette before and were impressed, so we thought Chez Bruce would be phenomenal (La Trompette is sister restaurant to Chez Bruce). However, we were quite disappointed with our experience. The sommelier did not even make an appearance at our table, and we could not get a server to come to our table in time to order some wine to go with our second course. Therefore, by the time the wine was decanted and on our table, I was already half way through my entree.

My appetizer was lovely, but my husband had langoustines, and he was not given the appropriate cutlery with which to eat them. My beef was also very nice; however, the wine debacle overshadowed this. My husband specifically asked for no beetroot in his entree, as he is allergic. However, we found one hiding underneath a scallop, which leads me to believe they made the dish as usual and then saw that he had requested no beetroot, so they picked it out of the dish. That is definitely not something I would expect from a Michelin Star restaurant. The desserts were fine, but I wasn't really impressed by the combination of flavours. My husband felt his was a bit bland. We also had some cheese to share. The cheddar was so hard and dry, it was almost inedible. The stilton and one of the goat cheeses were very nice, but overall, the cheese plate at the OXO is much better.

On the whole, it was an okay restaurant; however, we have eaten at places much better than this that were not Michelin Star. The ambience was really not that great, as the service was not attentive, and it was slow. The patrons that were sitting a few tables from us were cursing and also showing too much affection (i.e. tongue-kissing) at their table. It was extremely uncomfortable for all of us around them, but nothing was done to curtail their drunken, loud and rude behaviour (probably because the servers werenít around enough to notice their behaviour). I would say this restaurant does not deserve its good press, as it just was not a lovely evening as it should have been. Oh, and while the food prices might be reasonable (although Iím sure many people would argue against that), we had two bottles of wine and a bottle of water that added about £100 to the bill, so with gratuity we paid near £250. I will pay that for a wonderful, memorable evening, but in this case, it definitely was not worth the money.

Monday, May 26, 2008
Overall rating 4 stars
Food 5 | Service 5 | Atmosphere 5 | Value for money 0

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